Ashore Resort & Beach Club

I reserved a room with 2 queens for me and my daughter. When we arrived we were given a room with a king and pull out sofa. The front desk did not make us aware of this change so we had to drag our luggage back down and were then told there were no rooms with 2 queens left and my daughter could sleep on the pull out couch. By the time we pulled the bed out - it was very late. The mattress was all springs and it was clear the sheets were dirty. Even if the sheets were clean, I wouldn’t have made her sleep on it. The king bed was comfortable. The elevators are very busy. It took 15 minutes to go down most times. We ended up taking the elevator up to go down. Trying to reach the front desk with questions on the phone is impossible. The line either rings and no one answers or it’s busy and you get hung up on. The one nice perk is that staff will put out an umbrella and chairs for you on the beach if you stay there. However, there aren’t enough for all guests and we did not get one on the second day.For the price we paid I expected staff to be a little friendlier as well. I got an attitude every time I asked a question except on the day we checked out. Overall I would not stay there again.

We stayed for a week. Very clean resort. Nice size room with plenty of room to walk around inside. The beach bar was great. Restaurant food was great. There were issues with AC on the ballroom size but our actual room the AC was great! Highly recommend. Can’t wait to stay again.

We rented a 2 queen bed room. No room to walk around once luggage was stored. Bar drinks watered down. Really late check-in with staff that didn't care about timing issues with a wedding they were hosting. Staff allowed non wedding guests to mingle with wedding guests. Really great if it were a $150 room .. not so much for $340+. Beach is nice here that's the saving grace.